Ayrshire & Arran Website     Privacy Notice                                   

 As the ‘data controller’ for the personal information – or data – we hold about you, South Ayrshire Council decides how your personal information is used/processed, and what it is used for.

 This statement provides more details about this and provides information on how to get in touch with us if you need to know more.
Your personal data – what is it?
Personal data is information relating to a living person who can be identified from that data. Identification can be based on the information alone, or in conjunction with any other information. The processing of personal data is governed by the General Data Protection Regulation 2016 (GDPR).
What Personal Data will we collect from you?

We will only collect the personal information we need to provide you with relevant information, services and support. The personal data we will collect includes:  

  • Name
  • Address
  • Email 
How will we use your information?

Information will be used provide better services to you through the website.

What is the legal basis for using/sharing your information?

If we are processing your information based on your consent, you have the right to withdraw your consent, in whole or in part, at any time. The consequences of withdrawing your consent will be explained to you in any particular case when you contact us to withdraw your consent. Withdrawing your consent may mean that the Council cannot provide the services to you.

Who will we share your information with?
  • East Ayrshire Council Tourism relating to pan Ayrshire activity
  • North Ayrshire Council Tourism relating to pan Ayrshire activity
How long do we keep hold of your information?

We keep your personal data until membership is ended 

What are your rights?

You can ask us to:

  • correct your personal information if it is inaccurate;
  • complete your personal information if it is incomplete;
  • restrict the processing of your personal information in certain circumstances; and
  • erase your personal information in certain circumstances.

You also have the right to object to the processing of your personal information. 

What are the consequences of failing to provide personal information?

Where the provision of your information to the Council is a statutory or contractual requirement, or a requirement necessary to enter into a contract, you are obliged to provide the information.

What about Automated Decision- Making?

The Council does not use profiling or automated decision-making. Some processes are semi-automated (such as data matching for the prevention or detection of fraud), but an actual person will always be involved before any decision is reached affecting any individual

Do you require this statement in a different format?

Please contact us if you require this information in an alternative format.

How can you get in touch with us?

If you wish to obtain any records held by the Council relating to you, or if you have any general data protection queries, please contact the Council’s Data Protection Service at:

Data Protection Officer

South Ayrshire Council
County Buildings
Wellington Square

Telephone: 01292 612 223


Are you dissatisfied with the way your Personal Information has been handled?

If you are unhappy with the way we have dealt with your personal information, you can complain to the Council’s Data Protection Officer using the contact details noted above.

If you remain dissatisfied after contacting us, you have the right to complain to the Information Commissioner (https://ico.org.uk/for-the-public/):

Information Commissioner’s Office – Scotland
45 Melville Street

Email: Scotland@ico.org.uk


Telephone: 0303 123 1115