The Ayrshire Smiles training initiative was developed by Ayrshire & Arran Tourism Team with a wide variety of industry partners. The initiative supports the aims and ambitions of the Ayrshire & Arran Tourism Strategy 2012-2017 and recognises the importance that the people of Ayrshire and the service they deliver make to the overall visitor experience.
Ayrshire Smiles online course mixes customer service training with destination knowledge and is designed to inspire people involved in tourism and hospitality to share their passion for the area and give a genuine warm welcome to visitors. It builds on tried and tested destination and service delivery courses and presents an excellent vehicle for creating a consistent and quality approach to customer service.
This online training is currently available free of charge. On this website individuals can register for the training and businesses can find out more about using Ayrshire Smiles as part of their staff training.